Terms and Conditions

Welcome to Infinite Parcel! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

Introduction

Infinite Parcel, we provides packaging solutions, including parcel boxes, polybags, bubble polybags, wrapping materials, and other related products through our website parcel.cypher.com.my . These terms and conditions apply to all users of the Website, including customers, vendors, and visitors.

Eligibility

To use our Website and purchase products, you must be at least 18 years of age or have the consent of a parent or legal guardian. By using our Website, you represent and warrant that you meet these eligibility requirements.

Account Registration

To place an order, you may be required to create an account on our Website. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account. We are not responsible for any loss or damage arising from your failure to protect your account information.

Orders and Payment

All orders placed through our Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including inaccuracies in pricing or product descriptions.

Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include shipping and handling fees, which will be added to your order total at checkout.

Payment: We accept major credit cards, debit cards, and other payment methods as indicated on our Website. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.

Shipping and Delivery

We offer shipping services to the United States and other specified regions. Shipping costs and delivery times will vary based on your location and the shipping method selected at checkout. We strive to process and ship orders within the estimated timeframe; however, we are not responsible for delays caused by carriers or events beyond our control.

Shipping Address: You are responsible for providing a valid and accurate shipping address. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

Risk of Loss: The risk of loss or damage to products passes to you upon delivery to the shipping carrier. We recommend selecting a shipping option that includes insurance for added protection.

Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange within 30 days of receiving your order.

Eligibility for Returns: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Certain items, such as custom or personalized products, may not be eligible for return.

Return Process: To initiate a return, please contact our customer service team with your order number and reason for the return. We will provide you with return instructions and a return shipping label if applicable. You are responsible for the cost of return shipping unless the return is due to an error on our part.

Refunds: Once we receive and inspect the returned product, we will process your refund within 10 business days. Refunds will be issued to the original payment method. Shipping and handling fees are non-refundable.

Product Descriptions

We strive to provide accurate and detailed product descriptions on our Website. However, we do not warrant that the product descriptions, images, or other content on our Website are error-free, complete, or current. If a product you receive is not as described, your sole remedy is to return it in unused condition for a refund or exchange.

Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Infinite Parcel or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, display, or create derivative works from any content on our Website without our prior written permission.

Trademarks: The trademarks, logos, and service marks displayed on our Website are registered and unregistered trademarks of Infinite Parcel and its licensors. You may not use any trademarks without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Infinite Parcel shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our Website or products, even if we have been advised of the possibility of such damages. Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the products purchased on our Website.

Indemnification

You agree to indemnify, defend, and hold harmless Infinite Parcel and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of our Website, your violation of these terms, or your violation of any rights of another person or entity.

Privacy Policy

Your use of our Website is subject to our Privacy Policy. By using our Website, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the state or federal courts located in [Your State].

Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our Website following any changes constitutes your acceptance of the revised terms.

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these terms, and the remaining provisions shall remain in full force and effect.

Termination

We reserve the right to terminate or suspend your account and access to our Website at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to our interests.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Infinite Parcel
2 Gambas Cresent #01-25 Singapore 757044
Email: info@essentialsgroup.sg
Phone: (65) 6931 8800

Thank you for choosing Infinite Parcel! We appreciate your business and look forward to serving you.